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DSBS

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Privacy Policy

Last Updated: 09-May-2026

1. INTRODUCTION

1.1 This Privacy Policy (“Policy”) describes how “DigiServe Business Services” also known as “DSBS” (“Company”, “We”, “Us”, “Our”) collects, uses, processes, stores, and protects personal data of users (“User”, “Client”, “You”).

1.2 This Policy is designed in compliance with:

• The Digital Personal Data Protection Act, 2023

• The Information Technology Act, 2000

1.3 By accessing or using our website or services, you agree to the collection and processing of your personal data in accordance with this Policy.

2. SCOPE

2.1 This Policy applies to:

• Website visitors

• Registered users

• Clients availing services

• Individuals whose data is submitted for service execution

3. DEFINITIONS

3.1 Personal Data means any data about an identifiable individual.

3.2 Sensitive Personal Data includes identity documents, financial data, and other confidential information.

3.3 Processing means collection, storage, use, sharing, or deletion of data.

3.4 Data Principal refers to the individual to whom the personal data relates.

3.5 Consent means free, specific, informed, and unambiguous agreement to process personal data.

4. DATA WE COLLECT

We may collect the following categories of data:

4.1 Personal Data

• Name

• Phone number

• Email address

• Address

4.2 Business Data

• Business name

• Business structure

• Registration details

4.3 Identity Documents

• PAN card

• Aadhaar card (only where legally required)

• Passport, voter ID, or similar documents

4.4 Financial Data

• Payment details processed through secure third-party payment gateways

• Transaction records

• Bank account details and IFSC code where required for business registrations, licenses, certifications, regulatory filings, refunds, reimbursements, or compliance-related applications

4.5 Technical Data

• IP address

• Device information

• System logs

4.6 Communication Data

• Emails

• Chat messages

• Call records (where applicable)

4.7 OTP and Authorization Data

• OTPs may be provided by users for authentication and application processing

• OTPs are:

      • Used only for real-time authentication

      • Strictly non-financial in nature

      • Not stored or retained

   • The Company does not:

      • Request banking OTPs

  • Store OTPs, passwords, or login credentials

5. PURPOSE OF DATA PROCESSING

We process personal data for:

• Providing consultancy and facilitation services

• Preparing and submitting applications

• Acting on behalf of users based on authorization

• Identity verification and validation

• Communication and updates

• Payment processing

• Compliance with legal obligations

• Prevention of fraud and misuse

6. LAWFUL BASIS OF PROCESSING

Processing is based on:

• User consent

• Contractual necessity

• Legal obligations

• Legitimate business interests

7. CONSENT

7.1 Consent is obtained in a free, informed, and specific manner.

7.2 Users may withdraw consent by contacting the Company.

7.3 Withdrawal of consent may affect the ability to provide services.

8. AUTHORIZATION TO ACT ON BEHALF OF USER

8.1 By providing data, documents, and OTPs, you authorize the Company to:

• Access relevant systems

• Submit applications

• Perform actions necessary for service execution

8.2 Such authorization is limited strictly to the scope of requested services.

9. DATA SHARING AND DISCLOSURE

We may share data with:

9.1 Government Authorities

For application processing and compliance.

9.2 Third-Party Service Providers

• Payment gateways

• Technology providers

• Verification agencies

9.3 Legal Authorities

Where required by law.

9.4 The Company does not sell or rent personal data.

10. DATA RETENTION

10.1 Data is retained only as necessary for service delivery and legal compliance.

10.2 Retention periods:

• Active engagement: Duration of service

• Completed services: 90 days or as required by law

10.3 Data may be retained longer for:

• Legal disputes

• Regulatory requirements

11. DATA SECURITY

We implement reasonable safeguards including:

• Encryption of sensitive data

• Role-based access control

• Secure storage systems

• Monitoring and audit mechanisms

12. USER RIGHTS

Subject to applicable law, users have the right to:

• Access their data

• Request correction

• Request deletion

• Withdraw consent

• Seek grievance redressal

13. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies to:

• Improve functionality

• Analyze usage

• Enhance user experience

• Users can manage cookie preferences through browser settings.

14. THIRD-PARTY LINKS

14.1 Our website may contain links to third-party websites.

14.2 We are not responsible for their privacy practices.

15. CHILDREN’S DATA

15.1 Our services are not intended for individuals under 18 years of age.

15.2 We do not knowingly collect data from minors.

16. CROSS-BORDER DATA TRANSFER

Data may be processed or stored outside India by third-party providers, subject to applicable safeguards.

17. DATA BREACH MANAGEMENT

In case of a data breach:

• Immediate containment measures will be taken

• Impact will be assessed

• Users and authorities will be notified where required

18. GRIEVANCE OFFICER

Name: Shahrukh S.
Phone: +91-9373574235
Email: support@registrationonline.org

19. POLICY UPDATES

We reserve the right to update this Policy.
Updates will be published on the website.

20. CONTACT DETAILS

DigiServe Business Services (DSBS)
Phone: +91-9373574235
Email: support@registrationonline.org